Privacy Policy

Effective Date: June 2, 2024

This Privacy Policy describes how orixenta.top (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information We Collect

To provide you with our services, we collect various types of information from you. This includes:

Personal Information:

  • Contact Information: Your name, email address, shipping address, billing address, and phone number when you make a purchase or create an account.
  • Account Information: If you create an account, we store your username and password (in encrypted form).
  • Order Information: Details about the products you purchase, transaction history, and customer service inquiries.

Payment Information:

When you make a purchase on the Site, we collect payment information, such as your credit card number, expiration date, and security code. Please note that we do not directly store full credit card details on our servers. This information is securely processed by our third-party payment processors (e.g., Stripe, PayPal).

Device and Usage Information (Cookies and Other Technologies):

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Usage Information: As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
  • Cookies: We use “cookies” to help operate the Site, analyze usage, and improve your experience. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. You can control or reset your cookies through your browser settings, but please note that disabling cookies may affect the functionality of the Site.

2. How We Use Your Information

We use the Personal Information we collect for various purposes, including to:

  • Process and fulfill your orders, including sending order confirmations, shipping notifications, and managing returns.
  • Communicate with you about your orders, products, services, and promotions.
  • Provide customer support and respond to your inquiries.
  • Improve and optimize our Site, products, and services (e.g., by generating analytics about how our customers browse and interact with the Site).
  • Personalize your shopping experience and recommend products that may interest you.
  • Prevent fraudulent transactions and ensure the security of our Site.
  • Comply with legal obligations.
  • If you opt-in to marketing communications, send you marketing and promotional offers.

3. Sharing Your Information

We may share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:

  • Service Providers: We share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Payment Processors: Your payment information is shared directly with secure third-party payment processors to complete your transactions.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your Personal Information for any other purpose with your consent.

We do not sell your Personal Information.

4. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request access to the Personal Information we hold about you.
  • Right to Correction: You have the right to request that we correct any inaccurate Personal Information we hold about you.
  • Right to Deletion: You have the right to request that we delete your Personal Information, subject to certain legal exceptions.
  • Right to Object/Restrict Processing: You have the right to object to or request that we restrict the processing of your Personal Information in certain circumstances.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

5. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

6. Security

We implement reasonable security measures to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or postal mail using the details provided below:

Company Name: Thaisa

Address: 2371 Birch Street, El Paso, TX, US

Email: [email protected]

Phone: 915-329-4017